Privacy Policy

Last updated: August 2026

Our Commitment to Pilgrim Privacy

Saarthi Guide ("we", "our", or "us") is committed to protecting your privacy. This Pilgrim Companion application is designed with privacy-first principles to provide helpful, real-time guidance for pilgrims visiting Tirupati, Tirumala, and surrounding sacred shrines.

1. Information We Collect

a. Location Data (Optional):

With your explicit permission, Saarthi accesses your device's GPS location (Approximate and Precise) strictly to calculate real-time driving distances, walking times, and offline map route guidance to nearby temples, lockers, and pilgrim amenities in Tirupati and Tirumala.

b. Device Tokens & Push Notifications (Optional):

To deliver real-time TTD darshan wait times, free SSD token counter status, weather warnings, and emergency crowd advisories, Saarthi registers a Firebase Cloud Messaging (FCM) device token. This token is used solely for push notification delivery and is never sold or shared.

c. Local Preferences & Storage:

Saved places, itinerary checklists, and language preferences (English / Telugu) are stored locally on your device via browser LocalStorage.

d. No Personal Information Sale:

We do not collect names, phone numbers, email addresses, or government ID numbers. We do not sell, rent, or monetize any user data.

2. How Information is Used

  • To display verified temple timings, wait times, and crowd advisories.
  • To guide devotees to nearby free amenities (lockers, tonsure, Annaprasadam).
  • To deliver critical live alerts regarding weather, ghat roads, or temple crowd surges.

3. Third-Party Navigation & Links

When you choose to navigate to a temple or service, the app may open Google Maps or external transport services. Please refer to the privacy policies of respective external map providers for their data practices.

4. Contact & Developer Support

For privacy inquiries, questions, or corrections regarding temple information, contact:

support@saarthiguide.in
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